365 Days Later… The Jim Pattison Outpatient Care And Surgery Centre

On June 1st 2011, the new Jim Pattison Outpatient Care and Surgery Centre (“Pattison Outpatient Centre”) opened its doors and welcomed the first patients to the Fraser Health facility in Surrey, BC. This day celebrated the years of hard work it took to plan, organize and develop this facility to improve the outpatient experience and reduce pressure on nearby Surrey Memorial Hospital.

Jim Pattison Outpatient Care And Surgery Centre

Jim Pattison Outpatient Care And Surgery Centre

During the initial planning for the Pattison Outpatient Centre, Fraser Health quickly recognized the challenges in developing medical emergency response guidelines specific to the outpatient nature of the facility. In addition, the physician engagement component of the project required leadership to promote active physician participation in the system. Given our previous consulting work with Fraser Health on projects such as the implementation of the Emergency Department Information System and Surrey Memorial Hospital’s Triage Improvement Project, Iridia was contracted to develop and implement physician engagement and medical emergency response strategies at the facility.

Since September 2010, Iridia has been involved in planning and leading a number of initiatives at the Centre. With the one-year anniversary of its opening approaching, we are reflecting and are proud to have been a part of this project and to have contributed to improving healthcare delivery in the lower Mainland. 

The first blog in the series, to be shared with our readers next week, will highlight our work in developing Emergency Response Guidelines for the Centre, with a particular focus on the development and implementation of Code Blue protocols.